Reservations and appointments on the MINDBODY app

Find answers and support articles about bookings and cancellations on the MINDBODY app

K +2
22 articles in this collection
Written by Kassandra Ruvalcaba, Lisa Hostetter, and Katie Vander Meer and 2 others

(Android) How to make a purchase

With the MINDBODY® app, you can purchase services with your favorite business right from your mobile device (if the business permits it).
Written by Kassandra Ruvalcaba
Updated yesterday

Can I move a booking from one of my passes to another?

Written by Lisa Hostetter
Updated over a week ago

(Android) How do I book an appointment?

Appointments are bookable on the Schedule screen of an individual business.
K
Written by Katie Vander Meer
Updated over a week ago

(Android) How many sessions do I have left on my pass?

Check out how many visits you have left on your pass in the Passes section of your app!
Written by Lisa Hostetter
Updated over a week ago

How do I know my appointment request has been approved?

Written by Lisa Hostetter
Updated over a week ago

(iOS) How to make a purchase

With the MINDBODY® app, you can purchase services with your favorite business right from your mobile device (if the business permits it).
Written by Lisa Hostetter
Updated yesterday

(iOS) How many sessions do I have left on my pass?

Check out how many visits you have left on your pass in the Passes section of your app!
Written by Lisa Hostetter
Updated over a week ago

(Android) How do I book a class?

Select the "Book" button from the class schedule or the Favorites screen, then purchase a pass or use an existing one.
K
Written by Katie Vander Meer
Updated over a week ago

(Android) Signing in with the MINDBODY app

You can sign into class with your app 15 minutes before it starts.
Written by Heather Lee McCormick
Updated over a week ago

(Android) Calendar syncing

Enable "automatic syncing" in your settings or manually sync to add reservations and bookings to your phone's calendar.
K
Written by Katie Vander Meer
Updated over a week ago

Why is the pass I bought at a different location not working?

Written by Heather Lee McCormick
Updated over a week ago

(iOS) Buying gift cards

You can buy a gift card from a business's Business Details screen.
K
Written by Katie Vander Meer
Updated over a week ago

(Android) Buying gift cards

You can buy a gift card from a business's Business Details screen.
K
Written by Katie Vander Meer
Updated over a week ago

Can I move my past appointments in the MINDBODY app to a new calendar?

Written by Heather Lee McCormick
Updated over a week ago

(iOS) How do I leave a review?

You can leave a review as soon as your class ends, or review a past class or appointment from the History section of your schedule.
S
Written by Stacey Potts
Updated over a week ago

(Android) How do I leave a review?

You can leave a review as soon as your class ends, or review a past class or appointment from the History section of your schedule.
S
Written by Stacey Potts
Updated over a week ago

Can I book a class, or buy a pass, for my friends and family?

The app only allows you to book and buy for your own account, so your friends and family should create a MINDBODY Login of their own.
S
Written by Stacey Potts
Updated over a week ago

(iOS) How can I cancel my class or appointment? How do I reschedule?

Refund policies and cancellation rules vary by business. To determine if you're eligible for a refund, please contact the business directly.
S
Written by Stacey Potts
Updated over a week ago

(iOS) How do I book an appointment?

Appointments are bookable on the Schedule screen of an individual business.
Written by Heather Lee McCormick
Updated over a week ago

(Android) How can I cancel my class or appointment? How do I reschedule?

Refund policies and cancellation rules vary by business. To determine if you're eligible for a refund, please contact the business directly.
S
Written by Stacey Potts
Updated over a week ago

(iOS) How do I book a class?

Select the "Book" button from the class schedule or the Favorites screen, then purchase a pass or use an existing one.
Written by Heather Lee McCormick
Updated over a week ago

(iOS) Calendar syncing

Enable "automatic syncing" in your settings or manually add a class after booking to add your reservation to your phone's calendar.
Written by Lisa Hostetter
Updated over a week ago