Your MINDBODY app account

Find answers and support articles about your MINDBODY app account

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32 articles in this collection
Written by Lisa Hostetter, Kassandra Ruvalcaba, and Katie Vander Meer and 2 others

Where can I find a list of all of my cancelled classes?

Looking for a list of classes you've cancelled? Look no further!
Written by Lisa Hostetter
Updated over a week ago

How do I change my notification preference with the business to receive auto email and text?

Looking to edit your preference for automatic client notifications from the business?
Written by Lisa Hostetter
Updated over a week ago

(Android) How do I edit my personal information in the app?

Written by Kassandra Ruvalcaba
Updated over a week ago

Why does my username and password for the business not work on the MINDBODY App?

Wondering why your username and password that you use for the business is not working on your MINDBODY App?
Written by Lisa Hostetter
Updated over a week ago

How do I cancel my membership?

Looking to cancel or terminate your membership on file with a business?
Written by Lisa Hostetter
Updated over a week ago

Where can I find my past purchases?

Written by Lisa Hostetter
Updated over a week ago

(Android) How do I leave a review for the MINDBODY app?

Leave feedback about your app experience!
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Written by Katie Vander Meer
Updated over a week ago

(iOS) How do I edit my personal information in the app?

Written by Lisa Hostetter
Updated over a week ago

(iOS) How do I leave a review for the MINDBODY app?

Leave feedback about your app experience in the App store!
Written by Lisa Hostetter
Updated over a week ago

(Android) When does my pass expire?

Check out remaining visits and expiration dates in the Passes section of your app.
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Written by Katie Vander Meer
Updated over a week ago

I just bought a Groupon. How do I redeem it?

Who doesn't love a Groupon? You can purchase discounted passes through Groupon and redeem with participating MINDBODY businesses.
Written by Heather Lee McCormick
Updated over a week ago

(iOS) When does my pass expire?

Check out remaining visits and expiration dates in the Passes section of your app.
Written by Lisa Hostetter
Updated over a week ago

(Android) Can I delete my account?

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Written by Katie Vander Meer
Updated over a week ago

(iOS) I already have an account

You'll need to create a new account when using the app for the first time—even if you already have an account with a local business.
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Written by Stacey Potts
Updated over a week ago

(Android) I already have an account

You'll need to create a new account when using the app for the first time—even if you already have an account with a local business.
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Written by Stacey Potts
Updated over a week ago

(Android) Settings screen

The Settings screen in your app controls connected apps and devices, notification settings, and other preferences.
Written by Heather Lee McCormick
Updated over a week ago

(iOS) How do I change or reset my MINDBODY app password?

You can quickly update and or change your password with a few easy steps. Passwords must be 8 to 15 characters long.
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Written by Stacey Potts
Updated over a week ago

(iOS) Settings screen

The Settings screen in your app controls connected apps and devices, notification settings, and other preferences.
Written by Heather Lee McCormick
Updated over a week ago

Tips for creating a strong password for your MINDBODY account

Your password must be 8 to 15 characters long and should use a combination of letters and symbols.
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Written by Stacey Potts
Updated over a week ago

(iOS) I didn't receive my verification email. What do I do?

If you registered for a MINDBODY account but haven't seen your verification email, you can easily resend it!
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Written by Stacey Potts
Updated over a week ago

(Android) I didn't receive my verification email. What do I do?

If you registered for a MINDBODY account but haven't seen your verification email, you can easily resend it!
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Written by Stacey Potts
Updated over a week ago

(iOS) Can I delete my account?

Written by Heather Lee McCormick
Updated over a week ago

(Android) How do I change or reset my MINDBODY app password?

You can quickly update and or change your password with a few easy steps. Passwords must be 8 to 15 characters long.
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Written by Stacey Potts
Updated over a week ago

What is the MINDBODY app?

Written by Heather Lee McCormick
Updated over a week ago

I entered the wrong email address. Can I change it?

If you created an account with the wrong email address, just log out of the app and create a new account with the right one.
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Written by Stacey Potts
Updated over a week ago

(iOS) How do I create a MINDBODY app account?

If you are new to the MINDBODY app, you will have to register an account before proceeding.
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Written by Stacey Potts
Updated over a week ago

(Android) How do I create a MINDBODY app account?

If you are new to the MINDBODY app, you will have to register an account before proceeding.
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Written by Stacey Potts
Updated over a week ago

How do I remove my MINDBODY account?

Though you cannot delete your account, we recommend uninstalling the MINDBODY app.
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Written by Stacey Potts
Updated over a week ago

What happens when the studio closes and I have unused sessions?

Oh no! The business or studio you attend has now shut their doors and you have unused sessions. What's next?
Written by Lisa Hostetter
Updated over a week ago

Help! I'm locked out of my account. What do I do?

Don't worry! Your account will automatically unlock after five minutes.
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Written by Stacey Potts
Updated over a week ago

(iOS) My passes are missing. What do I do?

When registering for the MINDBODY app, existing MINDBODY accounts are synced based on email address and first and last name.
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Written by Stacey Potts
Updated over a week ago

(Android) My passes are missing. What do I do?

When registering for the MINDBODY app, existing MINDBODY accounts are synced based on email address and first and last name.
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Written by Stacey Potts
Updated over a week ago