If you need to change your password—or simply can't recall it—you should request a password reset email through the Login screen, allowing you to establish a new password for your account. 

If you're currently logged into the app, you'll need to sign out before getting started.

To log out of your MINDBODY app:

  1. Tap the Menu icon at the top left corner of your screen.
  2. Select Settings.  
  3. Scroll down to bottom of Settings page and tap Sign Out.

When choosing a new password, make sure to review our tips for creating a strong password. Please note, your password must be 8 to 15 characters long. 

  1. Tap the Menu icon at the top left corner of your screen.
  2. Select Log in from the main menu.
  3. Tap the Login button.
  4. Select Forgot Password?
  5. Enter your email, then tap Retrieve Password.

Now check the email inbox associated with your MINDBODY app account for the password reset email—it should arrive within a few minutes!  If you don't receive the email after a few minutes, click here to learn more. 

Note: The link to reset your password expires after 24 hours. If you are trying to complete a password reset 24 hours after requesting the link in your email, please follow the steps above to renew your request.

Did this answer your question?