If you need to change your password —or simply cannot recall it— request a password reset email through the sign-in page.

On the app

If you're currently logged into the app, you'll need to sign out before getting started.

To log out of your MINDBODY app:

Tap on Profile > Settings gear located in the upper right. Then, select Log out at the bottom of the Settings page.

When choosing a new password, make sure to review our tips for creating a strong password. Please note, your password must be 8 to 15 characters total. 

On the sign-in screen, select Continue with Email (unless you've logged in with your Facebook login before).

  1. Type in your email, then tap Next.
  2. Select Forgot Password?
  3. Enter your email, then tap Retrieve Password.

Now check the email inbox associated with your MINDBODY app account for the password reset email—it should arrive within a few minutes!  If you don't receive the email after a few minutes, click here to learn more. 

Note: The link to reset your password expires after 24 hours. If you are trying to complete a password reset 24 hours after requesting the link in your email, please follow the steps above to renew your request.

On the web

Go to the web booker and click Log In at the top right. Then, select Forgot password? from the login screen.

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Now check the email inbox associated with your MINDBODY app account for the password reset email—it should arrive within a few minutes!  If you don't receive the email after a few minutes, click here to learn more. 

Note: Remember the link to reset your password expires after 24 hours so if you are trying to complete password reset 24 hours after requesting that initial link in your email, please redo the steps above to renew your request.

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