Please note that first time app users will need to register a MINDBODY® account when starting out.
When first registering, you are prompted to send an account confirmation email which syncs MINDBODY app to any existing profiles you have used at participating studios.
Once synced, your passes and visits are available to access directly from your phone.
To resend your verification email:
To start, click on the Profile icon at the bottom right corner of your screen.
Next you'll tap on Settings gear. Then, tap Resend account confirmation email.
Now check your inbox for the verification email—it should arrive very shortly!
Note: To keep the MINDBODY app as secure as possible, the verification email will expire after 72 hours. If the email expires, follow the steps above to resend the verification email.
I waited for quite a while. Why am I still not receiving the verification email in my inbox?
Email providers occasionally misidentify MINDBODY emails as spam. As a result, your confirmation email may end up in your Junk/Spam folder, or not arrive at all.
If you cannot find the confirmation email in either of these folders, log into your email account and add email@example.com to your address book. You can then resend the verification email from MINDBODY app.
What if I signed up for the MINDBODY app with the wrong email address?
Don't worry, mistakes happen! If you signed up with the incorrect email address, you'll need to create a new MINDBODY account with your desired address. Make sure your new account uses the same email address and name you use with local businesses—this is necessary to automatically sync your accounts.