The email for your app login can be changed any time by logging out from the Profile page. From there, enter a new email to login. Please note this may create a new account. 

I entered the wrong email, or there was an unexpected typo. What do I do?

This one is easily fixed by logging out and then updating the email from the main login menu.

I no longer have access to the inbox I first created my app account with. What do I do? 

This will most likely be a two-part fix. First, you will need a new email if you don't have an alternative ready to go. Let's get your previous email updated with whichever businesses you have current passes or upcoming visits with (CLICK HERE to start). You can also contact those businesses to have them update your email on file with them.

Next, let's create a new app login with your new email going forward. Once you have verified this new account, your remaining passes and visit history will already be available to you with a successful sync.

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How do I edit my personal information?

How do I remove my MINDBODY account?

Still stuck? Start a chat with one of our friendly live chat associates and we'll help you get that resolved.  

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