MINDBODY App: Purchases and Refunds

Making purchases, storing payment methods, gift cards, and promo codes

S Heather Lee McCormick avatar Lisa Wetton avatar +4
21 articles in this collection
Written by Stacey Potts, Heather Lee McCormick, Lisa Wetton and 4 others

How do I choose which pass I want to use when booking a class?

Looking to book a class and use a different pass than the one you already have?
Lisa Wetton avatar
Written by Lisa Wetton
Updated over a week ago

¿Como cancelo mi membresía?

¿Desea cancelar o terminar su membresía, contrato o renovación automática en un archivo con una empresa?
Kassandra Ruvalcaba avatar
Written by Kassandra Ruvalcaba
Updated over a week ago

What happens when the studio closes and I have unused sessions?

Oh no! The business or studio you attend has now shut their doors and you have unused sessions. What's next?
Lisa Wetton avatar
Written by Lisa Wetton
Updated over a week ago

I just bought a Groupon. How do I redeem it?

Who doesn't love a Groupon? You can purchase discounted passes through Groupon and redeem with participating MINDBODY businesses.
Heather Lee McCormick avatar
Written by Heather Lee McCormick
Updated over a week ago

How can I get a copy of my purchase receipt?

Looking for copies of your purchase receipts?
Lisa Wetton avatar
Written by Lisa Wetton
Updated over a week ago

Gift cards FAQ

Common questions about Gift Cards and the MINDBODY app
Heather Lee McCormick avatar
Written by Heather Lee McCormick
Updated over a week ago

Troubleshooting credit card and payment issues.

Receiving "The purchase could not be completed" error message?
Mark Strass avatar
Written by Mark Strass
Updated over a week ago

I want to buy a membership

Memberships and contracts can't be purchased on the app yet, but you can quickly purchase them by visiting the businesses website.
Heather Lee McCormick avatar
Written by Heather Lee McCormick
Updated over a week ago

About MINDBODY Services and Refunds

Learn how refunds work below
Jeff Russell avatar
Written by Jeff Russell
Updated over a week ago