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MINDBODY App: Purchases and Refunds
MINDBODY App: Purchases and Refunds
Making purchases, storing payment methods, gift cards, and promo codes
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18 articles in this collection
Written by
Mark Strass,
Lisa Wetton,
Katie Vander Meer
and 5 others
What happens when the studio closes and I have unused sessions?
Oh no! The business or studio you attend has now shut their doors and you have unused sessions. What's next?
Written by
Lisa Wetton
Updated over a week ago
I just bought a Groupon. How do I redeem it?
Who doesn't love a Groupon? You can purchase discounted passes through Groupon and redeem with participating MINDBODY businesses.
Written by
Heather Lee McCormick
Updated over a week ago
How can I get a copy of my purchase receipt?
Looking for copies of your purchase receipts?
Written by
Lisa Wetton
Updated over a week ago
Gift cards FAQ
Common questions about Gift Cards and the MINDBODY app
Written by
Heather Lee McCormick
Updated over a week ago
Troubleshooting credit card and payment issues.
Receiving "The purchase could not be completed" error message?
Written by
Mark Strass
Updated over a week ago
I want to buy a membership
Memberships and contracts can't be purchased on the app yet, but you can quickly purchase them by visiting the businesses website.
Written by
Heather Lee McCormick
Updated over a week ago
Gift Cards and Promo Codes
How do I redeem a gift card?
How to pay with a gift card on the MINDBODY App.
Written by
Heather Lee McCormick
Updated over a week ago
Can I purchase a universal gift card for all businesses on the app?
Wondering if there's a gift card that can be used at any MINDBODY business?
Written by
Lisa Wetton
Updated over a week ago
What are the Gift Card Consumer Protection Laws?
Written by
Annie Woo
Updated over a week ago
Where do I apply a promo code?
Promo codes can't be used on the app yet, but you can quickly apply a promo code by visiting the business's website.
Written by
Lisa Wetton
Updated over a week ago
I never received a gift card in the email / how do I resend a gift card email?
When purchasing a gift card, you are asked for a recipient's email for delivery.
Written by
Jeff Russell
Updated over a week ago
Buying gift cards
Learn how to buy a gift card on the app!
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Written by
Katie Vander Meer
Updated over a week ago
Storing payment methods
Which credit cards are accepted?
Learn which credit cards you can use to buy passes on the app.
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Written by
Katie Vander Meer
Updated over a week ago
Adding and updating your credit card information
Credit cards and billing information can be changed at any point in time.
Written by
Kassandra Ruvalcaba
Updated over a week ago
How do I update my billing information with the business?
Looking to update your billing information on file with the business?
Written by
Lisa Wetton
Updated over a week ago
Can I split payments, or use more than one credit card?
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Written by
Katie Vander Meer
Updated over a week ago
Storing payment cards in the MINDBODY app for in-person transactions
Cards added to the MINDBODY app can be used to pay for in-person appointments at MINDBODY businesses.
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Written by
Stacey Potts
Updated over a week ago
Refunds
Why is MINDBODY charging my credit card?
There is a charge from MINDBODY and I want to know what it is.
Written by
Mark Strass
Updated over a week ago