MINDBODY does not charge consumers. 

We act as a software provider and payment processor for businesses and this is why our name appears on your account statement.

The MINDBODY App and the desktop websites we provide, allow you to find and purchase services and products from the business directly in a quick and convenient way.
 
We direct all returns, refunds, and disputes to the business that the service/product was purchased from. 

If you need assistance in getting the contact information for the business let us know and we would be happy to help you.

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