MINDBODY App Starter Guidebook

Find answers and support articles about how to search and discover businesses on the MINDBODY app

K Kassandra Ruvalcaba avatar Lisa Hostetter avatar +1
16 articles in this collection
Written by Katie Vander Meer, Kassandra Ruvalcaba, and Lisa Hostetter and 1 other

Booking through Instagram

Learn how to find, book, and pay for classes through the Instagram app.
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Written by Katie Vander Meer
Updated over a week ago

How many sessions do I have left on my pass?

Check out how many visits you have left on your pass in the Passes section of your app.
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Written by Kassandra Ruvalcaba
Updated over a week ago

How do I add a business to my home screen?

The Home screen is a quick way to access your most frequently visited business.
Lisa Hostetter avatar
Written by Lisa Hostetter
Updated this week

How do I book a class?

Select the "Book" button from the class schedule or the Favorites screen, then purchase a pass or use an existing one.
Kassandra Ruvalcaba avatar
Written by Kassandra Ruvalcaba
Updated this week

How do I buy a pass?

With the MINDBODY® app, you can purchase services with your favorite business right from your mobile device (if the business permits it).
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Written by Kassandra Ruvalcaba
Updated this week

How do I leave a review?

You can leave a review as soon as your class ends, or review a past class or appointment from the History section of your schedule.
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Written by Kassandra Ruvalcaba
Updated this week

How can I see my past visits?

Check out your past visits in your Schedule screen.
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Written by Katie Vander Meer
Updated this week

Where Can I Get Help/Advice?

MINDBODY's Chat Team is not only a great resource for technical app support but we can help guide you on your health and wellness journey.
Mark Strass avatar
Written by Mark Strass
Updated this week

How do I find a business outside of my current location on the MINDBODY app?

You can easily search different areas, addresses, and find businesses over 25 miles from your current location.
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Written by Kassandra Ruvalcaba
Updated over a week ago

How can I cancel my class or appointment? How do I reschedule?

Refund policies and cancellation rules vary by business. To determine if you're eligible for a refund, please contact the business directly.
Kassandra Ruvalcaba avatar
Written by Kassandra Ruvalcaba
Updated this week

How do I add a business to my favorites?

The Favorites screen is a quick way to access your most frequently visited classes and businesses.
Kassandra Ruvalcaba avatar
Written by Kassandra Ruvalcaba
Updated over a week ago

How do I contact a business?

Wondering where to find a business's phone number?
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Written by Katie Vander Meer
Updated over a week ago

Can I add myself to a waitlist from the app?

Learn how to snag a spot on a waitlist!
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Written by Katie Vander Meer
Updated over a week ago

How do I book an appointment?

Appointments are bookable on the Schedule screen of an individual business.
Kassandra Ruvalcaba avatar
Written by Kassandra Ruvalcaba
Updated this week

Where do I apply a promo code?

Promo codes can't be used on the app yet, but you can quickly apply a promo code by visiting the business's website.
Lisa Hostetter avatar
Written by Lisa Hostetter
Updated over a week ago

How do I get directions to a business?

Get directions to your class or appointment directly from the app.
Mark Strass avatar
Written by Mark Strass
Updated over a week ago