Why am I not receiving MINDBODY related emails?

Great question! For various reasons, your email provider may be blocking or delaying our automated emails. This tends to be a basic feature from many email providers as a means of preventing spam or other unwanted emails from flooding your inbox as a courtesy. However, it can result in delaying or outright blocking our automated communication to you.

When this happens, what can I do?

First try adding our email domain to your Contacts list. This is also known as whitelisting an email and it tells your email provider that this is a trusted source and not spam. To find out how to setup your email for this, please search for related information online depending on your personal email provider's support site or from an online search engine.

If you are still not receiving emails from us, reach out to our support agents to let us know and we will assist you! 

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