If you need to update, email, or erase your personal information with a business that uses MINDBODY software or if you need to update your email or erase your MINDBODY App information, please use the following steps to submit your request:
- Download the MINDBODY Data Subject Request Form.
- Use the instructions below to help you fill out the necessary information.
- Send the completed form to privacy@mindbodyonline.com.
Note: If you would like your request processed for multiple MINDBODY businesses, you will need to fill out a separate form for each business.
Submit requests for a MINDBODY Customer
To request the erasure of your data with a business, be sure to complete the following fields:
- First Name
- Last Name
- Check "MINDBODY Subscriber/Customer"
- Business Name and Business Location
- Email address associated with your account
- Phone number that is associated with your account if you do not have an email on file with the business
- Check "Forget your data"
To request a copy of or transfer of your data with a business, be sure to complete the following fields:
- First Name
- Last Name
- Check "MINDBODY Subscriber/Customer"
- Business Name and Business Location
- Email address associated with your account
- Phone number that is associated with your account if you do not have an email on file with the business
- Check Access or transmit your data
- If you want a copy of your data check "Email to me at" and enter your email.
- If you want your information transferred check "Email my data to a third party at" and enter the third party's email address.
To request an update to your first name, last name, or email with a business, be sure to complete the following fields:
- First Name
- Last Name
- Check "MINDBODY Subscriber/Customer"
- Business Name and Business Location
- Email address associated with your account
- Phone number that is associated with your account if you do not have an email on file with the business
- Check "Update or correct your data"
- Check one or all of the following fields and complete the fields: New First Name, New Last Name, or New Email Address
Submit requests for the MINDBODY App
To request the erasure of your MINDBODY App account, complete the following fields:
- First Name
- Last Name
- Check "MINDBODY"
- Email address associated with your account
- Check "Forget your data"
To request an update to your MINDBODY App login/email, complete the following fields:
- First Name
- Last Name
- Check "MINDBODY"
- Old email address associated with your account
- Check "Update or correct your data"
- Check "New Email Address" and enter your new email