If you need to update, email, or erase your personal information with a business that uses MINDBODY software or if you need to update your email or erase your MINDBODY App information, please use the following steps to submit your request:

  1. Download the MINDBODY Data Subject Request Form.
  2. Use the instructions below to help you fill out the necessary information.
  3. Send the completed form to privacy@mindbodyonline.com.

Note: If you would like your request processed for multiple MINDBODY businesses, you will need to fill out a separate form for each business.

 Submit requests for a MINDBODY Customer

To request the erasure of your data with a business, be sure to complete the following fields:

  • First Name
  • Last Name
  • Check "MINDBODY Subscriber/Customer"
  • Business Name and Business Location
  • Email address associated with your account
  • Phone number that is associated with your account if you do not have an email on file with the business
  • Check "Forget your data"

To request a copy of or transfer of your data with a business, be sure to complete the following fields:

  • First Name
  • Last Name
  • Check "MINDBODY Subscriber/Customer"
  • Business Name and Business Location
  • Email address associated with your account
  • Phone number that is associated with your account if you do not have an email on file with the business
  • Check Access or transmit your data
  • If you want a copy of your data check "Email to me at" and enter your email.
  • If you want your information transferred check "Email my data to a third party at" and enter the third party's email address.

To request an update to your first name, last name, or email with a business, be sure to complete the following fields:

  • First Name
  • Last Name
  • Check "MINDBODY Subscriber/Customer"
  • Business Name and Business Location
  • Email address associated with your account
  • Phone number that is associated with your account if you do not have an email on file with the business
  • Check "Update or correct your data"
  • Check one or all of the following fields and complete the fields: New First Name, New Last Name, or New Email Address
     

Submit requests for the MINDBODY App

To request the erasure of your MINDBODY App account, complete the following fields:

  • First Name
  • Last Name
  • Check "MINDBODY" 
  • Email address associated with your account
  • Check "Forget your data"

To request an update to your MINDBODY App login/email, complete the following fields:

  • First Name
  • Last Name
  • Check "MINDBODY" 
  • Old email address associated with your account
  • Check "Update or correct your data"
  • Check "New Email Address" and enter your new email
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