Reservations and appointments

Find answers and support articles about bookings

Lisa Wetton avatar Kassandra Ruvalcaba avatar K +1
12 articles in this collection
Written by Lisa Wetton, Kassandra Ruvalcaba, Katie Vander Meer and 1 other

How many visits show in my schedule and history?

Wondering why you're missing some of your upcoming or past visit history?
Lisa Wetton avatar
Written by Lisa Wetton
Updated over a week ago

MINDBODY Consumer Website (mindbody.io) FAQ

Things to know about mindbody.io
Lisa Wetton avatar
Written by Lisa Wetton
Updated over a week ago

How do I book a class?

Select the "Book" button from the class schedule or the Favorites screen, then purchase a pass or use an existing one.
Kassandra Ruvalcaba avatar
Written by Kassandra Ruvalcaba
Updated over a week ago

Calendar syncing

Enable "automatic syncing" in your settings or manually sync to add reservations and bookings to your phone's calendar
Kassandra Ruvalcaba avatar
Written by Kassandra Ruvalcaba
Updated over a week ago

How do I book an appointment?

Appointments are bookable on the Schedule screen of an individual business.
Kassandra Ruvalcaba avatar
Written by Kassandra Ruvalcaba
Updated over a week ago

Booking through Instagram

Learn how to find, book, and pay for classes through the Instagram app.
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Written by Katie Vander Meer
Updated over a week ago

How can I cancel my class or appointment? How do I reschedule?

Refund policies and cancellation rules vary by business. To determine if you're eligible for a refund, please contact the business directly.
Kassandra Ruvalcaba avatar
Written by Kassandra Ruvalcaba
Updated over a week ago

What information does a business receive when I book?

Learn about our Privacy Policy and the info we share.
Mark Strass avatar
Written by Mark Strass
Updated over a week ago

Do I need to fill out this waiver?

What to do when a waiver pops up while booking for the first time at a business.
Kassandra Ruvalcaba avatar
Written by Kassandra Ruvalcaba
Updated over a week ago

How do I buy a pass?

With the MINDBODY® app, you can purchase services with your favorite business right from your mobile device (if the business permits it).
Kassandra Ruvalcaba avatar
Written by Kassandra Ruvalcaba
Updated over a week ago

Can I add myself to a waitlist from the app?

Learn how to snag a spot on a waitlist!
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Written by Katie Vander Meer
Updated over a week ago

Where can I find a list of all of my cancelled classes?

Log into the business's website to view your cancellation history.
Lisa Wetton avatar
Written by Lisa Wetton
Updated over a week ago